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You will not succeed in business if people don’t believe you are credible. Business success is directly linked to the degree to which you appear credible to your customers, investors, and colleagues. That’s why it’s essential to make sure that you are credible

Improve-your-credibility

1. Be genuine

The days have long gone when clients were impressed by an expensive company name or interesting job title. People are more likely to respect you if you present yourself as an individual rather than a “representative.” The moment you want to appear better or different than you really are diminishes your credibility. Stay authentic, even if all you bring is your enthusiasm.

2. Know the value of what you offer

When you know what your products and/or services are worth, communicate openly about the added value and shortcomings of the offer. Also, explain to the customer what the added value is. In addition, do not respond to unreasonable customer requirements and adhere to your company’s policies and procedures.

3. Information based on research and analysis

Adding your own insights into a conversation automatically creates credibility. Insights often come from learning about a company, its role in society, and its associated customer base. Your senses are provided when you make different contacts (and therefore different perspectives) within the customer’s company. Remember, even the most brilliant director doesn’t know everything. You can offer a new perspective on old problems.

4. Listen actively, consider carefully, and respond briefly

People who are perceived as credible do not feel the need to prove this continuously. It is crucial to bring this up in a conversation. When a customer is speaking, listen carefully. Then take a few seconds to sink in, calmly comment, ask another question, or tell a short story to keep the conversation going.

5. Never speak or write in “sales pitch”

When communicating with customers, avoid anything that sounds like a “sales pitch” and don’t make unproven claims (for example, “We offer the highest quality”). Instead, clearly describe how your offering will help the customer and their business. Customers will quickly label you “empty head” when you sound like a salesperson. In the comics, the heroes fly around to save the day. In real life, these “sales heroes” will go down. Credibility comes not from heroic acts but from your ability to analyse problems and proivde intelligent solutions. Even people with a large number of requirements often need a better understanding of their needs and how best to meet them. Doing this, you help the customer to be the hero, which in turn creates more credibility… for you. Finally Keep developing and educating yourself. We at Stepmile will help you with this. View the courses in the field of leadership here.